Frequently Asked Questions and Answers
How do I join?
Go to www.advancepet.com.au
- Fill out the Breeder Registration form or the Professional Group Form.
- Once your application is submitted, it will go for approval by our Administrator.
- Once approved, you will receive an email from us, with your password and instructions on how to order ADVANCE™ kits and Breeder Bags.
What benefits do I receive as a member?
FOR ANKC Members:
- You automatically become one of our ‘recommended breeders’, which means you are recommended to potential new owners (for your breed) on all of our MARS® brand sites.
- You receive FREE super premium ADVANCE™ Puppy or Kitten sampling kits for each new owner, which includes a joining gift and new pet owner information.
- You receive 10 Reward Points each time a new owner registers to claim their gift.
- Every 200 points gets you a 15 kg bag of ADVANCE™.
- You become the holder of a Privileged Breeders Club card that entitles you to order (Breeder Only) 17kg and 20 kg bags of ADVANCE™ products online at our ADVANCE™ PRO-TEAM store.
For Professional group Members:
- You become the holder of a Privileged Breeders Club card that entitles you to order (Breeder Only) 17 and 20 kg bags of ADVANCE™ products at our ADVANCE™ PRO-TEAM store.
How do I order kits?
- All kits are ordered online at www.advancepet.com.au - Kit requests are for ANKC members only. Simply login and press the request kits button to begin.
When are my kits arriving?
- Did you receive a confirmation of your order via email? If not, then you will need to re-order your kits
- Please allow 28 working days for packing and delivery.
- If you ordered over 28 working days ago please Contact Us
How do I claim my redemption product?
For ANKC members only
- Head to www.advancepet.com.au and login to the Breeders section.
- CLICK the Begin Redemption button located at the bottom of the screen.
Where is my redemption product?
- This will usually take 28 working daus to arrive.
If you ordered over 28 working ago please Contact Us
How can I purchase 20 kg Breeder Bags of ADVANCE™?
- If you are a registered dog, cat or greyhound breeder, or have a GAP (Greyhounds As Pets) or a Guide Dog, you can email email@example.com for an ADVANCE™ Privileged Breeder Card - which entitles you to order and purchase 20 kg bags all year round from ADVANCE™ stockists
How can I purchase 17 and 20 kg Breeder Bags of ADVANCE™?
- If you are an ANKC registered dog, cat or greyhound breeder, or from GAP (Greyhounds As Pets), Guide Dogs, or other professional animal group, you can join our Program as a Professional Group and order Breeder bags online from our PRO-TEAM STORE.
Do the NUTRO™, PEDIGREE® or WHISKAS® brand have a Puppy/Kitten Program that I can join?
- Not at present